A clutter of dusty keys dangling from a wall.

Making Disability Part of the Conversation: Combatting Inaccessible Spaces and Logics

 Published on May 12, 2016 /  Written by and /  Reviewed by Gregory Zobel and Katheryn Wright /  “Access all areas #2” by Pietromassimo Pasqui; CC BY-NC-ND 2.0 /  8

In a string of recent education articles, researchers have praised the benefits of hand-written notes and instructors have forbidden computers from classrooms. Frustrated with her student’s technological fixation, Associate Professor Carol E. Holstead reports, “I told students they would have to take notes on paper. Period.” In such a learning environment, Anne-Marie, who can’t listen without pen in hand, would thrive. Rick, though, who relies on various technologies to supplement or replace handwriting, would struggle.

Holstead’s preference for handwriting over technology is part of a recent trend to ban laptops in the classroom advocated by critics such as Hinda Mandell, Dan Rockmore, and Anne Curzan. Recently, National Public Radio even picked up the story, reporting that “there are still advantages to doing things the old-fashioned way.” All describe common problems: student distraction and their reluctance to process information, perhaps the defining pedagogical concerns of the 21st century. As educators race to address these problems, though, disability has been noticeably absent from the debate.

This debate is about more than the best way to take notes. It is about the assumptions instructors make about students. It is about the narratives educators construct about learning. All too often, underlying discussions of appropriate student behavior and traditional best practices are narrow visions of students’ abilities and classroom praxis. Seeing a study body as an undifferentiated group leads to strict rules and single solutions.

While many supporters of no-tech accommodate disabled students who present the required paperwork, for instance, they still cite handwriting as best practice. Are people with disabilities, then, doomed to substandard learning? Can any pedagogy be sound if it doesn’t fully incorporate people with disabilities?

Planning for Disability

Jay Dolmage is frequently quoted for his observation in Disability and the Teaching of Writing that “too often we react to diversity instead of planning for it” (21). What would it look like to integrate disability into the screen debate, into pedagogical understandings of the classroom space and writing technologies?

Many students cannot handwrite notes and rely on assistive technology, so in no-laptop spaces they would need an accommodation. These might include giving the student copies of the teachers’ notes, providing the student with a peer note-taker, or allowing the student to use assistive technology in class. With the first two, if the student is still denied a screen, then the student may end up with a set of notes, but during class will be denied the ability to record their own thoughts, to communicate ideas. The end product of the communication, the notes, would counterintuitively trump the ability to communicate, to write in whatever form that takes.

If an instructor honors official accommodation requests and lets the student be the exception with a screen, it forces students to out themselves as a person with a disability, which can come with considerable stigma. Ramona Paetzold et al. studied students’ perceptions of people with disabilities — specifically individuals granted longer test time — and found that “granting an accommodation was seen as less fair than not granting one” (27). With that kind of social pressure, it is unsurprising that many students don’t report, and as a result, instructors then think they don’t have many disabled students and don’t need to plan for their inclusion. Exclusive policies could deter students from taking the course from the outset.

The issue of screens, though, does not only affect those denied them. Students with Attention Deficit Disorder and Obsessive Compulsive Disorder might find the distractions of a large lecture space difficult to overcome, and these distractions are likely increased by the screens of fellow students. So what’s the answer?

There is no one answer even within one classroom. In contrast to singular best practices such as a universal ban on screens in classrooms, disability studies promotes multi-modal options and flexible design. When information and tasks are presented across multiple modes, it opens choices for users about how best to access that information. So, a lecture video would contain captions as well as verbal descriptions of any visual information, such as a graph. This seemingly basic principle is far from simple, though, because, as the notes debate shows, our tendency is often to choose the “best” mode for students. This foreclosure of choice is investigated in  the webtext “Multimodalilty in Motion.” Six disability scholars demonstrate the many ways that digital space, which is often assumed to be accessible, excludes disabled readers, and they advocate for creating more choices. Individual users are better equipped to make decisions about their own abilities than authoritative requirements, and so we return to the choice lying with students.

Building Inaccessible Spaces

It is not lost on us that our experiences with small writing-intensive classes are markedly different than those of instructors with hundreds of students in lecture halls. These spaces, themselves, maximize numbers and to do so make big assumptions about the kind of people who work within those spaces: the ability to climb stairs, see and hear across long distances, maintain focus amidst large crowds, stay awake in a room darkened for a presentation, etc. These spaces, which seemingly make information more accessible to ever greater numbers, make it less accessible to many, many individual students.

Instructors, too, note their drawbacks. These spaces make students feel anonymous and hidden enough to spend the class checking social media or texting friends. That’s what the screen ban policies are supposed to help. But this approach takes an inaccessible space and makes it less accessible. It follows the same logic of the underlying classroom architecture by assuming students are the same and by treating them in one limiting way instead of in multiple and flexible ways. It does not question the limits of the pedagogical and institutional setting, but rather “solves” the problem by further feeding into it.

These kinds of rules envision a learning environment in which any student can be dropped in and function well without an instructor having to negotiate space, skills, or learning with those individual students. Disability scholar Stephanie Kerschbaum notes that “access will always require the hard work of negotiating among all members of a classroom community, and teachers cannot know, predict, or assume who those members will be nor what moves will be needed.” Spaces like large lecture halls often lock teachers into inaccessible pedagogy but could more productively lead us to push back, to hack these spaces, to cooperate with students to make them more accessible. This will inevitably look different for different populations.

Building Inaccessible Ideologies

When new social science experiments demonstrate that a majority of participants do well with a particular learning tool, instructors may feel pedagogically justified in requiring that method. However, mandating a universal use of tools does not plan for diversity in the classroom but rather treats it as an afterthought. There are several normalizing leaps involved in moving from “65% of students succeed with this tool” to “All students must use this tool to succeed.”

Certainly instructors don’t mean to suggest that the disabled are doomed to inferior educations. That is the implication, though, when students cannot implement the quickly hardening conventional wisdom that handwritten notes (or the next throwback to no tech) are superior.

The ideologies underlying many of our traditional spaces and traditional practices often fail to take disability into account. As uniquely disabled instructors teaching a population of uniquely disabled and abled students, we offer not one answer, but rather a way of thinking about the problem — one that focuses on disability and accessibility, one that looks outside traditional ableist logic to make classes more accessible to all students.

By making disability a part of the conversation — or perhaps, more pointedly, by acknowledging that it is always an integral part of any conversation about learning and pedagogy whether we explicitly acknowledge it or not — we encourage instructors to evaluate classroom spaces and pedagogical practices for accessibility. Do your practices privilege one sort of body-mind over another? Would contingency plans for accommodation be better integrated into teaching methods as a choice rather than an exception? Identifying the potentially ableist logic of our pedagogies is only the first step, however. Designing inclusive learning spaces is a process, one that must be reevaluated on a continual basis, and one where our students need to be invited into, rather than be treated as the recipients of, “best practice” authoritative models of teaching practice.

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8 Responses
  1. Jay Dolmage

    I love this article and thanks for the shout out! I also love the image that accompanies the article! But there has to be ALT TEXT provided for this image so that its rhetorical power is available to all readers. I sound like an access curmudgeon here. But this has to be part of the conversation as well. I’d be glad to help in providing rhetorically appropriate ALT TEXT.

    1. Chris Friend

      Hi, Jay. You’re right — we need to do a better job of providing access to this significant element of our journal. We’ve been exploring several options for the kind of text that’s most appropriate, given the connections between image and article that are often non-obvious or tension-inducing. I’m curious to hear more about what you have in mind when you say “rhetorically appropriate” in this context.

  2. Jay Dolmage

    Sure Chris — I mean text that describes the image — more than just an image title — describes its functionality, if it has any, and goes one small step further by connecting it to the article rhetorically. Hybrid Pedagogy carefully chooses images for their symbolism. So we should be sure that the symbolism is not lost through a blase description. In this example, it’s not just dozens of numbered keys hanging on hooks on a wall, it is a black and white photo, the keys seem old and much-used.

    1. Chris Friend

      Interesting. The rhetorical connection between image and text is not made explicit for visitors who are able to see the image. Should that connection be spelled out within alt text? And to continue your example, the fact that the image is black and white serves to emphasize the dust and webbing on the faded keys, suggesting that they are much-neglected, rather than much-used as you stated. This suggests to me that describing the functionality of images in this journal could be problematic.

      I’m hoping to find a solution that balances adding insights with limiting interpretation. We’ve been toying with a few ideas for over a year now, but we’ve yet to put anything into action. Thanks for calling out the importance of this issue, especially as we publish an article on accessibility while not fully addressing the accessibility issues of the page itself. We have some work to do, and soon.

      1. Jay Dolmage

        In my own journal, I ask the authors themselves to describe all images. They are the people familiar with them, functionally and rhetorically. So my description is guess work, and thrown off quickly. Those of an author can be multiply peer-reviewed and revised just like every other element of the document.

        1. We choose the images ourselves. They are pointedly above the byline. And they are meant to create tension. Most of our authors are writers, not photographers. In fact, a large number of our images are custom shots taken by our photography intern. The rhetorical relationship between our image choices and the text of the piece is characteristic of Hybrid Pedagogy — and has been since we launched.

          The alt text I wrote for this image: “A clutter of keys dangling from a wall.” My goal was to make my text evocative in its simplicity. Not merely descriptive. But to create a sense of collision between my words describing the image and the words of the article. Based on a recent conversation with Chris, I just added the word “dusty.”

          “A clutter of dusty keys dangling from a wall.”


  3. Virginia Korleski

    Well if you like more information AD audiodescribe
    http://www.audiodescribe.com/ Book about making alt description http://www.thevisualmadeverbal.net/ I am a person who is an Advocacy Volunteer, also I have low vision . I also have learning disabilities and I can related to you. I have a hard time translating what is on my mind. Hard time taking notes. Wish I had found this, early on depression, its there I fight it sometime, more #frustration and #anxiety then #depression.

  4. Lucy Allen

    I found this very useful, and will keep it in mind.

    One thing struck me, though – talking about technologies and tools is a huge thing, but I think there’s also an issue with less tangible structures? I have taught students who really can’t manage the full hour of a lecture – perhaps they need to stand or move (even if they can sit in the same seating as everyone else), or perhaps they’re pregnant and need breaks for sickness or reduced bladder capacity, or perhaps they simply can’t concentrate for the full time. If we can build in regular breaks for students who need them, or perhaps organise a lecture such that a student doesn’t need to feel as if they’re interrupting by walking out, that’s useful too.

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